Euro Segway tours and rental FAQ

What is a maximum weight limit for the Harley Trikes?

The maximum payload of Trike is 160 Kg. In some exceptional cases could be up to 180 Kg but we should go slower not to brake the Trike going uphill and over speed bumps (lying policemans).

Where segway tours in Prague start?

The meeting point is our head office on en Maltezske Square 7 (Maltezske namesti 7), it’s only 3 minutes walking from the Charles Bridge.

Whats a minimal age to take part in the tour?

To ride a segway in Prague there are no age restrictions. But the weight of the rider should be more than 30kg.
To ride a e-bike the minimal age is 10 years. We have some with low seat so it would not a problem to ride.
To ride Trikes driver should be 18+. As a passenger on the rear seat kids 7+ can go on tour.

What is Euro Segway Prague tours cancellation policy?

Cancellation of your tour is possible 48 hrs. in advance, via email or phone. Later cancellations can not be accepted. We trust our customers to show up for their scheduled tours. In case of light rain we provide raincoats. In case of hard rain tour could be re-scheduled or cancelled by your request.
Detailed Cancellation policy for groups 10+ pax and company events we provide by your request.

Is there driver’s licence required to ride?

Segway PT is a personal transporter, by the local Czech regulations it is like a pedestrian. Using electric scooters up to 1000 Watt with a maximum speed up to 25 km/h we going in a bicycle transport category. You need not driver’s license to go on it. But riding a scooter also as a bicycle in Czech Republic you should follow the rules and do not drink alcohol or use drugs before or during a ride. Instead of, on segway you can get a pint of beer. 😉

Can pregnant women go on a Segway tour?

The safety of your unborn child is our priority, therefore pregnant women are not allowed on Segway tours. If you are professional in bike riding we can offer you e-scooter (e-bike) for join any segway or e-scooter tour.

Is it necessary to book in advance or can we just turn up at the Euro Segway office?

We have enough resources to provide a tour for you. But sometimes could happened that all the guides are on tour but someone just show-up and wants to go on tour right now… It is highly recommended to book in advance in order to avoid any disappointment.

How can I pay for the Segway Tour?

Payment to be made in our office at the tour day. Cash only please (CZK / EUR / USD /GBP). If you prefer to pay in advance by a bank transfer – invoice will be issued by a request. Alternatively, you can pay by PayPal or by a credit card via PayPal. In case of PayPal you will be charged additionally for 4.5% of PayPal transaction commissions.

Is it possible to have a Segway tour in different languages?

All our guides speak English. They are trained to speak English slowly and articulate well with customers who are not native in English. We have German-speaking, Russian-speaking and Portuguese-speaking guides in our team too so booking in advance is highly recommended. Also we have external guides in other languages (French, Spanish, Ukrainian) but they are not available at any time. Please let us know your preference in the Add Comment field during the booking and we will check other languages availability ASAP.

Will there be other people on a tour?

In case you choose an open group option than other people could be on tour. But not more than 10 people in a group.
If you choose Private tour option than the tour would be completely private. There will be only you (your party) and a tour guide. We will not merge different groups in this case.

My mum has limited mobility and is on crutches. Can you advise if this suitable and can she put her crutches on the trike?

To be a Trike driver person should be confident to drive, not be dangerous for itself and others. Maximum age to be a driver is 69, to be a passenger – 75. Passenger should be able to keep her/ his feet on the feet holder while seating. About the crutches, the guide can keep it on his vehicle, but not the tourist, in a safety reasons. This combination could work only in a Private tour option, because you need extra attention, and we can not make delays for other group members because of this.
Please do not attempt to circumvent these rules. We reserve the right to refuse service even if the trip has been paid for in advance (the refund will be made to that person only, but not to the other participants if they request reimbursement as a whole group).
Thank you for understanding.

Couldn’t find the answer above? Please email us at [email protected] and we will reply ASAP.

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