Euro Segway Touren – FAQ

Die maximale Nutzlast des Trikes beträgt 160 kg. In einigen Ausnahmefällen können es bis zu 180 Kg sein, aber wir sollten langsamer fahren, um das Trike beim Bergauffahren und über Bremsschwellen (liegende Polizisten) nicht zu bremsen.

Der Segway PT ist ein Personentransporter, der nach den örtlichen Vorschriften einem Fahrrad gleichgestellt ist.
Mit Elektroscootern bis zu 300 Watt und einer Höchstgeschwindigkeit von bis zu 25 km/h fallen wir auch in die Kategorie Fahrradtransport. Man braucht keinen Führerschein, um sie zu benutzen. Aber um einen Roller wie ein Fahrrad in Tschechien zu fahren, muss man sich an die Regeln halten und darf vor oder während der Fahrt keinen Alkohol trinken oder Drogen nehmen.

The meeting point is our head office on en Maltezske Square 7 (Maltezske namesti 7), it’s only 3 minutes walking from the Charles Bridge.

To ride a segway in Prague there are no age restrictions. But the weight of the rider should be more than 30kg.
To ride a e-bike the minimal age is 10 years. We have some with low seat so it would not a problem to ride.
To ride Trikes driver should be 18+. As a passenger on the rear seat kids 7+ can go on tour.

Cancellation of your tour is possible 48 hrs. in advance, via email or phone. Later cancellations can not be accepted. We trust our customers to show up for their scheduled tours. In case of light rain we provide raincoats. In case of hard rain tour could be re-scheduled or cancelled by your request.
Detailed Cancellation policy for groups 10+ pax and company events we provide by your request.

The safety of your unborn child is our priority, therefore pregnant women are not allowed on Segway tours. If you are professional in bike riding we can offer you e-scooter (e-bike) for join any segway or e-scooter tour.

We have enough resources to provide a tour for you. But sometimes could happened that all the guides are on tour but someone just show-up and wants to go on tour right now… It is highly recommended to book in advance in order to avoid any disappointment.

Payment to be made in our office at the tour day. Cash only please (CZK / EUR / USD /GBP). If you prefer to pay in advance by a bank transfer – invoice will be issued by a request. Alternatively, you can pay by PayPal or by a credit card via PayPal. In case of PayPal you will be charged additionally for 4.5% of PayPal transaction commissions.

All our guides speak English. They are trained to speak English slowly and articulate well with customers who are not native in English. We have German-speaking, Russian-speaking and Portuguese-speaking guides in our team too so booking in advance is highly recommended. Also we have external guides in other languages (French, Spanish, Ukrainian) but they are not available at any time. Please let us know your preference in the Add Comment field during the booking and we will check other languages availability ASAP.

In case you choose an open group option than other people could be on tour. But not more than 10 people in a group.
If you choose Private tour option than the tour would be completely private. There will be only you (your party) and a tour guide. We will not merge different groups in this case.